Bank of America California Reviews

  • 4.55 / based on 8 Reviews | Submit Your Review
    Satisfaction
    Application
    Interest Rates
    Fees
    Service
  • Company Details

    Assets: $22,796,000
    Year Established: 1927
    Type: Bank
    FDIC Certificate #: 25178


    Company Reviews (8)

  • 0 of 0 people found the following review helpful.

    My overall experience with this bank has been better than expected., October, 2016

    I opened accounts at this bank 12 years ago after Chase bank cancelled one of my credit cards for not using it for a while with them without reaching out to me first. I went straight across the street to Bank of America afterwords and told them what Chase did. They assured me that they would never do such a thing without finding out why I wasn't using their card. I liked that answer and opened a checking and savings account with them on the spot. I have never had any problems with them at all. I even was just approved with a high credit limit balance transfer card with 0% interest for 16 months through Bank of America where was able to transfer high-interest credit cards to it, saving me lots of money in interest each month. Again, Chase had turned me down for the Slate card recently (I had to apply because of the great offer). Chase, unfortunately, is my mortgage company, so I thought they'd approve me for this card since I've been great at paying my mortgage on time now for over 8 years with them. Once again, Bank of America came through for me where Chase did not. I have nothing but good things to say about Bank of America. Okay, maybe they could work on getting their interest rates on their savings accounts higher, but that's the only complaint I have with them.

    • Checking
    • Pomona, CA
    • 55 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    I have no problems with this bank, November, 2016

    I actually have only been with one bank my whole life. I did not have any savings until I got my first job out of college so I did not need a bank. But when I got my first job, I had a paycheck that did not know what to do with. So I just want to the bank that is closest to my house and showed up with my paycheck. I had never been to a bank before so I had a lot of apprehension. But as I stood in line, a manager approached me and asked me if I was new. He was extremely polite and had a big smile. He actually took me to his personal office and we had a long conversation about my goals in terms of money. He was happy to assist in creating my first savings and checking accounts as well as approving my first credit card. I was really excited to get such personalized service. My bank is great because every time I go to the bank, everyone knows my name. My bank has every service that I need and I don't have any problem with the fees. So that is why Bank of America is the only bank I've ever had and I've been with them for around 20 years.

    • Credit Cards
    • Half Moon Bay, CA
    • 42 Year Old Male
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    I have no complaints, November, 2016

    I came to B of A after 17 years with Wells Fargo. I have never had to pay an overdraft fee with them. Of course I am careful and don't even get 1 a year so they always reverse it for me. Also I like the face that B of A posts your credits first and then the debits. That sounds logical but not all banks do that.

    They are friendly and courteous when I go inside! The bank is beautiful and cheerful in decor. The only drawback is that my branch that is near me does not have a drive through which I really miss.

    I also like the fact that it is a well known bank and has branches all over the US.You can travel anywhere and see a Bank of America. I love my bank!

    • Checking
    • Sacramento, CA
    • 70 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    I had a great experience using this bank., December, 2016

    I never have any issues with the bank. They have great customer service and they have very convenient locations for their atms. They have like 3 atms at the college that I attend and live at so its is extremely convenient for me to use their services. There was this one time my account was overdrawn and they charged me a $35 fee, I called in about the fee and then they had the fee overturned and I got my money back. Another great thing is that they will take your coins and count it for you and deposit it into your account without charging you a fee. I even got my first credit card with them and they didn't need me to have a cosigner. I would definitely recommend this bank to friends and family

    • Checking
    • Riverside, CA
    • 25 Year Old Male
    • Customer for 1 - 2 Years
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  • 0 of 0 people found the following review helpful.

    My experience with Bank of America has been pleasant and predictable., December, 2016

    I've been with Bank of America for a long time now, at least a dozen years, maybe more. Whenever I've had any issues their support staff has been able to help me figure out the problem and take the best course of action. If the problem is my fault, and it usually is, they're very nice to me on the phone and don't make me feel too bad. If the problem is their fault or someone else's fault they are even more willing to bend over backwards and help. One time they waived their usual fee and overnighted me a new debit card after mine had been hacked. I love how they have locations pretty much everywhere. I've never been unable to find an ATM nearby me which is nice. The only thing I dislike is their monthly maintenance fee, I feel it is too high.

    • Checking
    • Costa Mesa, CA
    • 32 Year Old Male
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    It has been great in all interactions., December, 2016

    My bank has been amazing. I have been with them for about 12 years and have never had a problem. I got a great rate on a personal loan and the application process and approval times were quick. They also informed me about a credit card with a really good interest rate and I went ahead and got that too, and I enjoy it along with the cash back I get. Customer service has always been great and everyone I interact with have always been cheerful and nice and helped me in any way they could. They have a app that I have on my phone and it has been so convenient for me, I can send money to other people and handle a lot of things I used to have to go into the back to do. Overall this bank has been a great fit for me and will be with them for many years to come.

    • Checking
    • Fresno, CA
    • 37 Year Old Male
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    Its a good bank I have never had a problem with it., December, 2016

    If there in a ever a small or big problem I just go into the bank and talk to a teller and they fix it really quick and are very helpful. Its a great bank there are always very short waits and a very friendly teller to help me out if I need something. I have been using bank of america for many years and all my family use it too. None of us have ever had a big problem from it. Its a nice place to keep my money safe and they have fair rates. The customer service is very good and they are always helpful. Its a very nice looking bank too. They have a good amount of tellers and people at desks. They are always willing to help with what ever question or problem I have had.

    • Savings
    • Stockton, CA
    • 25 Year Old Female
    • Customer for 3 - 5 Years
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  • 0 of 0 people found the following review helpful.

    Overall, I have been pleased with the wide range of services my bank provides., January, 2017

    I began banking with Bank of America when I was in college in 1994. It was the first bank to grant me a checking account, and though I have flirted with other institutions, Bank of America has remained my primary bank for 23 years now.

    I have few complaints about Bank of America. Their ATMS are widespread, as are their branches. For a few months, about a decade ago, I lived in the Midwest and of the three places I banked, only Bank of America had convenient locations for me. In addition, their phone and in-person customer service has always been top notch, too. I am the kind of person who also relies heavily on ATM services, and I have noticed with Bank of America, more so than with any other institution, that their ATMS are always fully stocked and rarely out of order.

    I do think Bank of America's overdraft fees are ridiculous. For a while, they seemed downright unscrupulous as it seemed that they would often ignore the order of my ATM transactions and instead take the highest amount out of my checking first, so they could hit me with many fees.

    Other than that one quibble, which seems to have resolved itself, I have few complaints.

    • Checking
    • Whittier, CA
    • 48 Year Old Female
    • Customer for 5+ Years
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