Bank of America Auto Loan Reviews

  • 2.71 / based on 1 Review | Submit Your Review
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  • Company Information

    100 North Tryon St
    Charlotte, NC 28202
    (214) 748-3647
    http://www.bankofamerica.com

    Company Details

    Assets: $1,653,947,000
    Year Established: 1918
    Type: Bank
    FDIC Certificate #: 3510


    Company Reviews (1)

  • 0 of 0 people found the following review helpful.

    I bank with them because of the convenience they offer me., October, 2016

    The first checking account I ever opened was with Bank of America. It was the closest bank to our house by far, and was the bank that my parents used. I ended up opening a checking account, a savings account, and a CoD. They didn't really offer me anything else besides convenience, but I stuck with them for several years. Customer service was ok, but nothing to write home about. I ended up moving out of my home state when I got married and closed my Bank of America account because I joined my husband's bank. We did end up with an auto loan through Bank of America. We bought a used car and got financing at the dealership. That was a mistake that we will never make again, as our interest rate on that loan was quite high. After about 5 years, he got a job offer across the country and of course, his bank doesn't have any branches in the state we live in now. We decided to open new accounts with Bank of America, because again, they're so convenient. They have branches everywhere across the country, which makes it so easy to do your banking. Despite me signing up for our new accounts with my married name, their system put my maiden name on EVERYTHING. I went to a branch to change the PIN on my debit card because it never came in the mail, and they didn't want to do anything because the name on the account doesn't match my ID. It's such a massive hassle and now I have to put in the effort to get it fixed, when it was their system that made the mistake in the first place. I doubt we'll change banks again though, because that alone is too much work and once again, Bank of America is everywhere.

    • Auto Loans
    • Plano, TX
    • 34 Year Old Female
    • Customer for 5+ Years
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