Citizens First Bank (KY) Reviews

  • 5.00 / based on 2 Reviews | Submit Your Review
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  • Company Details

    Assets: $434,594
    Year Established: 1907
    Type: Bank
    FDIC Certificate #: 35022


    Company Reviews (2)

  • 0 of 0 people found the following review helpful.

    My overall experience with this bank has been fantastic, as they have the best savings rate around and offer amazing customer service., December, 2016

    I have been banking with Citizens First Bank (KY) for over six years. I selected this bank because when I moved to Bowling Green Kentucky, I saw that they were offering a phenomenal 4% interest rate on checking account deposits, provided you used internet banking, had statements delivered electronically, and made 12 purchases with their debit card per month. This was 2-3% more than other area banks. While the rate being offered was lowered over the last six years, it is still far better than other area banks. Many of these others are offering 0.25% or less on deposits. I have had several instances in which my debit card data was stolen from merchant POS terminals, and Citizens First Bank has always promptly notified me of the issue and quickly replaced the card. Their customer service people are very friendly and helpful. Overall I am very pleased with my banking experience here.

    • Checking
    • Huntsville, AL
    • 41 Year Old Male
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    Always nice and helpful people with no long waiting periods if you need a new bank card., December, 2016

    Every time I go in this bank all the people are extremely nice. Almost everyone knows the customers by name and ready to help them out. When I needed get a new bank account because mine was hacked it was really quick and easy without a lot of questions or paper work. If something suspicious happens in my bank account, they contact me letting me know about a suspicious charge. They always put the suspicious charges on my account on hold until after we speak. I have never had an issue of getting my money back when it was taken out of my account without my permission or when I have happened to be charged twice for the same payment I made online. It is always a warm and welcoming atmosphere when you enter the bank.

    • Checking
    • Glasgow, KY
    • 33 Year Old Female
    • Customer for 2 - 3 Years
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