Digital Credit Union Reviews

  • 4.82 / based on 2 Reviews | Submit Your Review
    Satisfaction
    Application
    Interest Rates
    Fees
    Service
  • Company Information

    220 Donald Lynch Blvd
    Marlborough, MA 1752
    (214) 748-3647
    http://www.dcu.org

    Company Details

    Assets: $7,135,628,811
    Year Established: 1987
    Type: Credit Union
    NCUA #: 23521


    Company Reviews (2)

  • 0 of 0 people found the following review helpful.

    I have only had positive experiences with this bank., December, 2016

    I began using this bank in high school for checking and savings. Soon after I needed loans for school - the process with DCU was easy and quick. After graduating college I needed to purchase a new car. DCU offered a great low interest auto loan which easily tied into my online accounts. Customer service has always been professional, and they have always been able to solve any problems I have had. The bank is smaller, and has few branches outside of the general area I live - this sometimes makes it difficult to find a branch or a branch ATM. Because of this they both refund $5 a month in ATM fees, but they also have a wide network of "fee free" ATMs which they will reimburse the use of. Overall they are very customer focused and it shows.

    • Auto Loans
    • Somerville, MA
    • 29 Year Old Male
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    Overall my experience with DCU has been favorable., January, 2017

    I have been a member of DCU for over 20 years. In that time I have had auto loans, mortgages and savings/checking accounts with them. My overall experience with them has been extremely positive. I have seen some changes over the years that make dealing with them less friendly as they have grown. now mortgages and some customer services are outsourced which is not so good. The bank tellers at the local branches are all friendly and helpful. The loan process is quick. I was approved for my last car loan immediately. The interest rates a competitive . The also offer a variety of other services like a free credit report, car and home buying assistance, insurance and some kids saving products, They have a mobile app to mange transactions and deposits remotely.

    • Checking
    • Worcester, MA
    • 50 Year Old Female
    • Customer for 5+ Years
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