Five Star Bank (NY) Reviews

  • 4.94 / based on 2 Reviews | Submit Your Review
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  • Company Details

    Assets: $3,484,886
    Year Established: 1927
    Type: Bank
    FDIC Certificate #: 659


    Company Reviews (2)

  • 0 of 0 people found the following review helpful.

    It has been wonderful., October, 2016

    I was recommended to this bank by my husband. He uses this bank for all of his banking needs, so I figured I would also give it a shot. I opened up a savings account with this bank a couple of years ago, and they made the process as simple and easy as could be! The employees are very friendly and helpful. I had someone hack into my account awhile back and they were so understanding and concerned. They helped me close that account and open a new one. The hours work for me, they are always open when I need them. They are near by as well. I don't have a car, so being able to walk to the bank is also very important to me. I love this bank and I'm very connected to it,

    • Savings
    • Hornell, NY
    • 31 Year Old Female
    • Customer for 1 - 2 Years
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  • 0 of 0 people found the following review helpful.

    My experience overall has been very positive with Five Star., April, 2017

    I enjoy Five Star Bank. Five Star took over my previous bank and I was a little apprehensive about the change over at first. The switch, however, was seamless. Their customer service is very helpful and understanding. The fees aren't very high, and some are actually reversed (non bank ATM withdrawls ) simply due to having a direct deposit. I would reccomend them to friends and family. Once my bank card was comprimised and used without my authority as one of the stores I'd used it at was hacked. The banks customer service notified me immediately about the situation, halted all payments that were made falsely with my card, and refunded the money within minutes. It then only took a few days for me to receive my new card in the mail and it was like nothing had every happened. I can't say enough good things about Five Star.

    • Checking
    • Albion, NY
    • 35 Year Old Male
    • Customer for 2 - 3 Years
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