JPMorgan Chase Bank Auto Loan Reviews

  • 4.25 / based on 1 Review | Submit Your Review
    Satisfaction
    Application
    Interest Rates
    Fees
    Service
  • Company Information

    1111 Polaris Parkway
    Columbus, OH 43240
    (214) 748-3647
    http://www.jpmorganchase.com

    Company Details

    Assets: $2,015,718,000
    Year Established: 1907
    Type: Bank
    FDIC Certificate #: 628


    Company Reviews (4)

  • 0 of 0 people found the following review helpful.

    I love this bank., November, 2016

    I signed up for this bank back when it was US Bank. I was a college student and living away from home, so I needed a bank that had national locations. It was acquired by Chase Bank and I stayed. I consistently have had good experienced with this bank. Fast, courteous customer service, multiple locations, great fraud protection, and wonderful rates. Every time I've looked into getting a loan, Chase is the bank that provides me with the lowest interest rate. Their credit card is well suited for my spending needs. I pay the card off every month except for emergency situations, and I get 1-5% cash back payable within thirty days once I accrue $20. I put all of the spending I can on this card and am actually making money on it.

    • Auto Loans
    • Brunswick, OH
    • 37 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    Good at times could be improved, December, 2016

    The overall bank is very polite and takes care of things in a genuine way. One of my only negatives is the fees that the bank charges are at times absurd. The penalties and rules for the fee are not great but besides that i am happy with my experience with this bank. The customer service is great and always answers the phone or in person with respect. The location is another positive for me. The atm is very easy to use and is convenient. I would happily recommend this bank to anyone but only negative is the fees which i hope can be fixed someday. The overall chase brand is known for being on top of things and is respectable for i have no problems other than that regarding my bank.

    • Auto Loans
    • Houston, TX
    • 25 Year Old Male
    • Customer for 2 - 3 Years
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  • 0 of 0 people found the following review helpful.

    Chase bank has always been there for me when I needed any help., December, 2016

    Chase has always been there for me whenever I need help with anything. I have had credit card fraud against me and they were there to immediately refund me my money. I have never had to pay any sort of fees through them at all. They have locations about anywhere that you go in the United States. I had a freedom card through them which I loved because I racked up a lot of points to be able to use in other places. I recently stopped because I decided against using credit cards all together. I got my car loan through Chase at a great interest rate in comparison to other places I checked. There is no way that I would change banks because of the convenience of their locations and their online capabilities.

    • Auto Loans
    • Indianapolis, IN
    • 29 Year Old Male
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    Chase Bank has great customer service and they are convenient to bank with., January, 2017

    I opened my account when I got my first Engineering job. It was close to my work. Soon after I opened my account I got a 60 month loan at a good rate for a new car. Checking and savings were free back then. I experienced a change in my bank when new laws where passed concerning overdrafts. Chase found a way to replace the revenue by charging for checking accounts that are not active enough. Now the checking account has a $12 / month service fee. I am willing to pay this fee for convenience.

    I don't go into the Chase bank branches much, but it is nice to know that there are usually representatives free to speak to you about your account if you wish. Online only banks may have less fees, but they do not have the convenience or personal touch of Chase.

    • Auto Loans
    • Forest Grove, OR
    • 46 Year Old Male
    • Customer for 5+ Years
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