JPMorgan Chase Bank Credit Card Reviews

  • 4.57 / based on 1 Review | Submit Your Review
    Satisfaction
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    Interest Rates
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  • Company Information

    1111 Polaris Parkway
    Columbus, OH 43240
    (214) 748-3647
    http://www.jpmorganchase.com

    Company Details

    Assets: $2,015,718,000
    Year Established: 1907
    Type: Bank
    FDIC Certificate #: 628


    Company Reviews (2)

  • 0 of 0 people found the following review helpful.

    They are very east to work with, from their easy to use website to actually talking with someone on the phone., January, 2017

    Chase has been a wonderful bank to me. The reason I choose them is that they have locations and ATMs across the world. This makes everyday banking easy. They also have a top notch online and mobile account. Their online account is super straight forward, has monthly credit score updates and is just convenient. Their mobile app was one of the first to have a direct photo deposit for checks which is super nice. Chase has probably the best customer service departments. A few years back I had several unknown charges on my credit card and with a click of the button on their website I was able to challenge them. That day I received a phone call from a person at chase how said they agreed with my decision to challenge these charges and they were taken of my statement. I had a similar experience with another credit card company this year and I will tell you it was not a fun process with them blaming me for the fraudulent charges.

    • Credit Cards
    • Toledo, OH
    • 28 Year Old Male
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    My experience overall has been quite pleasurable., January, 2017

    When I was shopping for a home mortgage, Chase offered the lowest rates out of other bank, even to me as a first time homebuyer with not a ton of credit history. The one or two times I have needed to get someone on the phone, I have been able to with a minimum of hassle and they have always been able to resolve my issue quickly.

    Shortly after that, they gave me a credit card with a $2k limit that they have periodically increased to $20k over my time with them. I also have a MileagePlus credit card with them that has one of the best rewards systems that I have seen on credit cards.

    I also feel that Chase has managed to stay away from scandals that other major banks have taken part in recently (such as WF and BofA have.)

    • Credit Cards
    • Roseland, NJ
    • 35 Year Old Male
    • Customer for 5+ Years
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