Kitsap Credit Union Reviews

  • 3.72 / based on 2 Reviews | Submit Your Review
    Satisfaction
    Application
    Interest Rates
    Fees
    Service
  • Company Information

    PO Box 990
    Bremerton, WA 98337
    (214) 748-3647
    http://kitsapcu.org

    Company Details

    Assets: $1,078,344,923
    Year Established: 1939
    Type: Credit Union
    NCUA #: 68576


    Company Reviews (2)

  • 0 of 0 people found the following review helpful.

    It has been good, no problems., October, 2016

    When I moved to a new state I had to pick a new bank, since my last one was not available here. I went with this bank based on a recommendation from my partner. The process of getting an account was easy. The online banking feature is very intuitive and easy to use, while still having a lot of useful tools and information. I've never had issues with it not working. I like the fact that you can deposit checks thru the mobile app. When it was time to get a new car I also went thru them for an auto loan. The process was gain easy, the agent was super helpful and informative. I had no issues and felt I was educated on what I was getting myself into. I would definitely recommend this bank to others i the area.

    • Auto Loans
    • Seattle, WA
    • 28 Year Old Female
    • Customer for 1 - 2 Years
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  • 0 of 0 people found the following review helpful.

    Pretty bad., December, 2016

    Like most things, it's all roses when you sign up but they have very bad follow-up customer service, I have to do the runaround when I want things done/changed. They also send me stupid amounts of mail despite my asking them not to, and having an online account. My car got repossessed over $30 because they mailed me (I live in a different state now) rather than call me about it. The $30 was not due to my missing the payments, but because their fees increased. The money had also not been outstanding for more than a month. I had to take out a no-interest loan from the Navy to get my car back. The inconvenience this bank has caused me is ridiculous, once this car is paid off I am never looking back.

    • Auto Loans
    • Newport News, VA
    • 36 Year Old Male
    • Customer for 3 - 5 Years
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