Navy Federal Credit Union Auto Loan Reviews

  • 4.74 / based on 1 Review | Submit Your Review
    Satisfaction
    Application
    Interest Rates
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  • Company Information

    820 Follin Lane
    Vienna, VA 22180
    (214) 748-3647
    https://www.navyfcu.org/

    Company Details

    Assets: $75,166,325,715
    Year Established: 1955
    Type: Credit Union
    NCUA #: 5536


    Company Reviews (9)

  • 0 of 0 people found the following review helpful.

    overall experience with this bank has been excellent, September, 2016

    My overall experience with this credit union has been excellent. They have helped me many times with loans: 2 car loans, a few personal loans, a credit card. They have excellent customer service. Low interest fees. Low other fees. I will probably be with them for the rest of my life, and ask them for a home loan with the VA Home loan guarantee offered by being a veteran. What more can I say?

    My overall experience with this credit union has been excellent. They have helped me many times with loans: 2 car loans, a few personal loans, a credit card. They have excellent customer service. Low interest fees. Low other fees. I will probably be with them for the rest of my life, and ask them for a home loan with the VA Home loan guarantee offered by being a veteran. What more can I say?

    • Auto Loans
    • Palatine, IL
    • 37 Year Old Male
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    Excellent and very dependable, September, 2016

    It was about 15 years ago i was looking for a new car and was in the market for a new bank as well. I did not even heard or knew what Navy credit union is or was. I went to the dealer and asked them to give me the best rates . They said they can apply at navy credit union for me as they had the best rates at that time. Low and behold i was approved with a 2% interest rate. I was so happy and ecstatic that i opened a checking and savings account with them as well. My experience with them over the years has been nothing short of amazing. They always give me the best rates on their credit cards and loans. And their amazing website makes banking and paying my bills a breeze. If i had to choose a bank i would choose them all over again.

    • Auto Loans
    • Cocoa Beach, FL
    • 39 Year Old Male
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    My overall experience at Navy Federal is excellent., September, 2016

    My husband joined the military is 2008 and a handful of his friends recommended we join Navy Federal. Many people in the military my husbands rank and above bank with Navy Federal and also had great things to say. Being military we were able to access direct deposit two days early and even when the government shutdown we were able to access our pay and when it actually posted when the government reopened they got the money back. I have absolutely no complaints. Being a member we have been able to access lower interest rates and cash in our change free. You have to be in the military or referred by a member to bank here and we have opened accounts for all our children as well so that they may be members of Navy Federal as adults if they choose. I love credit unions and they are a credit union.

    • Auto Loans
    • Spring Hill, FL
    • 35 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    This bank is vert effecient, October, 2016

    Navy Federal Credit Union is a very great place to bank. I have never had a bad experience at the bank. I have taken out several loans and also have a credit card with them. What I love about this credit union is that if you lose your debit card you can simply come to a branch and they will provide you with a new card on the spot. They were one of the first credit unions to offer this service. I also love the perks that I get when I use my visa card. I have never had a bad experience with any of the tellers or front desk staff when I have gone into the bank. The only thing that I don't like is there is a six time minimum on transfering money between your accounts.

    • Auto Loans
    • Marietta, GA
    • 39 Year Old Female
    • Customer for 3 - 5 Years
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  • 0 of 0 people found the following review helpful.

    My experience has been very positive from when I signed up during boot camp to present day middle aged me., November, 2016

    This was the first bank I ever joined during boot camp at 18 years of age. Nobody told me that I was gonna start off with the best bank in existence. My experiences have only been positive. From the time I lost my wallet with my debit card and credit cards to the loan on my first car they always treat me first class. I really appreciate the little things they do as well. They give me free checks and calendars as well as no fee atm machines at my local grocery store. My only complaint has been the interest rates lately. Can't fault them for this when I look at other banks rates right now. They're in all 50 states too. I like that I can find a branch when I go on vacation. Joing NFCU was one of the only smart decisions I made back in my teenage years.

    • Auto Loans
    • Summerfield, FL
    • 48 Year Old Male
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    My experience with this bank has been nothing short of praise., November, 2016

    I have been a member of Navy Federal Credit Union for over a decade. My time with them has been nothing short of wonderful. I first signed up with them after i completed boot camp for the Marine Corps in 2002. They had sa special promotion where if I signed up, I could apply for an $800 dollar loan. Ever since then they have been my primary bank. They have helped me secure a car loan and various other personal loans throughout the fourteen years I have been with them. I am now in the process of purchasing a house and am looking into getting a mortgage loan to purchase my first home. They have always looked out for my best interest, even when I fell on tough times and could not pay my car loan. They agreed to freeze my loan payments for two months until I got back on my feet. I would definitely recommend Navy Federal to anyone looking for a great bank with wonderful customer service.

    • Auto Loans
    • Fort Mill, SC
    • 36 Year Old Male
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    I've had an account with Navy Federal for as long as I've been alive and they're consistently the best bank I've used., December, 2016

    My parents opened a savings account with NFCU right after I was born. They were the first company that would accept me for a credit card because I had been a member for so long. They have great rates and their customer service was great. I chose to go with them for an auto loan because they had a better loan rate. When it came to choosing which company I wanted to go with for a home loan, I went to them first and shopped around. They offered the best interest rate while also having a 100% financing option, something no other bank was offering at the time. Getting set up with them was incredibly easy and hassle-free. Unfortunately, NFCU isn't an option for everyone but if you're eligible to become a member, I highly recommend them.

    • Auto Loans
    • Silver Spring, MD
    • 30 Year Old Male
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    I have had had superb service from this bank., December, 2016

    I am a joint owner of an account with this bank, as my husband was in the Navy. They have excellent customer service and are always willing to help with any problems that may arise. If you should have difficulties making payments towards their loans or if you accidentally go over in your checking account, they are more than wiling to offer and reduce payment plans until you can resume full payment.

    They offer fantastic programs and low interest rates on all of their loans. I'm not sure of everything they offer, but have been given information quickly and in depth when requested.

    The only small problem we do have is finding locations to deposit and ATM, since my husband is no longer in service and we do not reside near a military base. However, they do still offer simple phone picture deposit on checks, but we are still charged every time we ATM as there is not an available ATM in our area that coincides with Navy Federal.

    • Auto Loans
    • Mountain View, CA
    • 32 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    It's been pretty good., January, 2017

    For the most part we have had good experiences with this bank. On occasion we have issues with the app and bank's website updating to show our current balances. They add on random fees that aren't valid too. I've had to call many times to dispute small things like this, but they always fix it. We have auto loans, savings accounts and a personal loan with them and the interest rates are fairly good. I like using this bank because we're a military family and they're at nearly every military base around the world. It's easy to find one, if not more, of these banks near military installations. Their staff is always courteous and the facility is always nice and clean when we need to go in to the bank to take care of business.

    • Auto Loans
    • Jacksonville, FL
    • 29 Year Old Female
    • Customer for 5+ Years
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