Pentagon Credit Union Reviews

  • 4.25 / based on 1 Review | Submit Your Review
    Satisfaction
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    Interest Rates
    Fees
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  • Company Information

    2930 Eisenhower Ave
    Alexandria, VA 22314
    (214) 748-3647
    http://www.penfed.org

    Company Details

    Assets: $19,920,263,320
    Year Established: 1962
    Type: Credit Union
    NCUA #: 227


    Company Reviews (1)

  • 0 of 0 people found the following review helpful.

    I have had an overall positive experience with Pentagon Credit Union, December, 2016

    My experience with Pentagon Credit Union has been positive overall. I chose Pentagon Credit Union for several reasons. First, I wanted a bank that had branches that were easily accessible in the District of Columbia but also had a national presence. I was also looking for a bank that had unique services for checking accounts and debit cards. Pentagon Credit Union also met that qualification because the credit union offers checking accounts to individuals with bad-credit. Pentagon Credit Union also has a phone application that customers can use to check their balances, open other accounts, and directly call a customer service representative to help with a specific issue. Whenever I have had an issue, customer service representatives are able to address it and the bank follows up on how the problem was resolved. The only issue I have with Pentagon Federal Credit Union is that I am charged a fee for taking money out from the ATM.

    • Checking
    • Bethesda, MD
    • 28 Year Old Female
    • Customer for 6 Months - 1 Year
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