US Bank Savings Account Reviews

  • 2.57 / based on 1 Review | Submit Your Review
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  • Company Details

    Assets: $423,203,763
    Year Established: 1971
    Type: Bank
    FDIC Certificate #: 6548


    Company Reviews (1)

  • 0 of 0 people found the following review helpful.

    CONVENIENT LOCATIONS, HORRID CUSTOMER SERVICE, December, 2016

    US Bank has many convenient locations and ATMs throughout the city and suburbs. However the customer service is absolutely awful. The lines are always very very long and the banktellers waste too much time swapping personal stories with customer. This would be a great connection if there were many more tellers to move the line faster. Despite the very, very lengthy customer lines there are usually several people standing around literally doing nothing else that could jump in to help faster process customers. Once I finally make it through a very, very,very, long customer line I have had very positive interactions with the banktellers who are usually friendly and kind. Bottom line: reduce customer service wait times and I think US Bank would rank much higher in customer satisfaction polls.

    • Savings
    • Portland, OR
    • 40 Year Old Male
    • Customer for 2 - 3 Years
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