USAA Federal Savings Bank Bank CD Reviews

  • 4.75 / based on 1 Review | Submit Your Review
    Satisfaction
    Application
    Interest Rates
    Fees
    Service
  • Company Details

    Assets: $75,057,788
    Year Established: 1952
    Type: Bank
    FDIC Certificate #: 32188


    Company Reviews (3)

  • 0 of 0 people found the following review helpful.

    My overall experience has been very positive., October, 2016

    This bank provides excellent customer service and provides very timely follow-up. The bank has an excellent website that provides value-added services such as providing your FICO score on the credit card page. You are often able to chat with representatives and if not, you can send secure emails. The bank also has an excellent mobile app. One of the most convenient features is being able to deposit checks electronically. I also appreciate that the bank has multiple ATMs around town at which you can actually deposit cash. There is so much that you can do online, which makes the bank so convenient to use. I will probably never switch banks unless a very negative customer service situation were to occur, which I really don't expect with this bank. Consider USAA!

    • CDs
    • San Antonio, TX
    • 41 Year Old Female
    • Customer for 5+ Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |
  • 0 of 0 people found the following review helpful.

    USAA has been excellent in serving all of my needs no matter where I am., November, 2016

    I opened this account when I was a military wife. It was highly recommended by all of my military friends. The application was easy even though I had to mail everything back and forth from being stationed in Germany. It made banking super easy for me since I could easily use my debit card on post. When I separated from my husband, I had called USAA for a banking question and they were able to notice that my husband had already disclosed us as being separated. They were polite and were very helpful in making my accounts more secure and separate from my husband. Over the years, they have offered me budgeting options over the phone. Their online banking and mobile apps have always been ahead of everyone else. I also love that I am able to continue banking with them even though I am no longer part of a military family.

    • CDs
    • El Paso, TX
    • 37 Year Old Female
    • Customer for 5+ Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |
  • 0 of 0 people found the following review helpful.

    Fluid, easy access bank that provides nothing but phenomenal service to me., October, 2017

    I really appreciate this bank that I'm with. USAA has continued to serve me well for years. And I have no intentions of switching. They offer so many services to me such as banking, auto loans, brokerage access, and auto insurance. These services have kept me with them for more than 8 years now and one of the best things about this bank is the customer service. The customer service is one of the best features about this bank. If I had questions or issues about just about anything, I would get immediate responses by well trained competent individuals who can answer and solve my problems to the best of their abilities. The only thing I don't like about the bank is that despite it being online, it does not offer high yield savings options.

    • CDs
    • Vallejo, CA
    • 28 Year Old Male
    • Customer for 5+ Years
    Help others find the most helpful reviews
    Was this review helpful to you?
    |