Veridian Credit Union Reviews

  • 5.00 / based on 2 Reviews | Submit Your Review
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  • Company Information

    PO Box 6000
    Waterloo, IA 50704
    (214) 748-3647
    http://veridiancu.org

    Company Details

    Assets: $2,952,163,809
    Year Established: 1931
    Type: Credit Union
    NCUA #: 64418


    Company Reviews (2)

  • 0 of 0 people found the following review helpful.

    The customer service has always put the customer first, not their bottom line., October, 2016

    Their chat feature has been incredibly helpful. I can always get ahold of someone and they are always eager to help. Their mobile banking and website are really helpful. My card number was stolen and they did a great job of getting my money back for me. They investigated it quickly and my money was back that same morning! They can also make debit and credit cards in the office so if i lose a card, it can be replaced immediately. I never pay fees for my checking or savings account and they offer various products like mortgages, car loans, certificates of deposit and more. I haven't been able to find anything that I've wanted that I haven't been able to get through Veridian. They are now my one stop shop!

    • Checking
    • Ankeny, IA
    • 34 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    Veridian has been a great credit union for me and my family throughout the years., December, 2016

    I got my very first bank account with them when I was 14 years old about 20 years ago, back when they were still known as John Deere Community Credit Union. They've always been extremely helpful with good rates, even for a credit union, for both loans and bank accounts. In addition to my checking and savings, I've also had two auto loans with them over the years. It's always been easy to check and pay my bills with them. I like that their headquarters are right here in town if I want to go and bank or talk to a loan officer there. They also have branches in most of the Hy-Vees (a grocery store) in the area for customer convenience. I've honestly never had a complaint with them, even when I ran into some financial trouble several years ago, they were very friendly and respectful and willing to work with me to get my account with them back on track.

    • Auto Loans
    • Clearlake, CA
    • 36 Year Old Male
    • Customer for 5+ Years
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