Zions Bank Reviews

  • 3.89 / based on 3 Reviews | Submit Your Review
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  • Company Details

    Assets: $58,265,947
    Year Established: 1952
    Type: Bank
    FDIC Certificate #: 2270


    Company Reviews (3)

  • 0 of 0 people found the following review helpful.

    They always take care of my needs, even though I live far away., November, 2016

    I opened an account with this bank because my entire family has an account here. I previously had an account with another bank, but I had to open this account because that bank did not have a branch near my new location for college. My family always had great things to say about the bank so I gave it a shot. Right away, from the moment I stepped foot in the branch, I felt like I was taken care of. I was signed up really fast and personally. Everyone there seemed like they wanted to know me. Every time I went in, or went through the drive through, they knew me by name. I never had to really show ID because they knew who I was. Fast forward another year and I am forced to move again. I am now no where near the a branch for this bank. However, their service was so great that I kept my account here. I had an issue come up where my savings account closed because I did not have any money in it. Usually I would have to physically go into the branch to open the account back up, but I was able to do it over the phone with them. They made a big effort to make sure I was taken care of.

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    • Scottsdale, AZ
    • 26 Year Old Male
    • Customer for 1 - 2 Years
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  • 0 of 0 people found the following review helpful.

    I am satisfied with this bank., December, 2016

    This bank has been good to me. The employees are very friendly and personal. They call me by my first name and I love to interact them. If I have questions they are quick to help me. The only thing I wish they had was an option of getting an account the has no service fee. They used to have an account that you could get that had no service fee if you kept over a certain balance. They no longer have that account option. The locations of their ATMs and banks are in good places that are easy for me to access. I will probably continue to bank with this bank as long as they don't make any major changes in the future. I am pretty satified with this bank.

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    • Meridian, ID
    • 42 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    The bank is mediocre at best., January, 2017

    My family ended up using this bank right about when the recession hit, probably in 2008 or 2009. Several family members would be moving to Idaho and Utah soon, so we were looking for a bank in the area to conduct our business, and Zions Bank was in both of those states. What appealed to our parents about Zion's Bank also was that they offered money market savings accounts, that while had low interest rates, were considered safe even during recessions. Over the next couple years I would use the bank as both a checking account and a savings account. The cards given to me were sent promptly whenever I needed a new card. There were no particularly ridiculous fees, and I never particularly had an issue with any of my accounts. The online portion of the bank is clunky, slow, not intuitive, and could use a remodel to be more user friendly. As far as physical branch locations go, when I asked a representative about setting up Roth IRA's they said they would need me to wait until they had their specialized representative help me, who comes in once every week or once every other week, which seemed inconvenient for me. Current day, I am still using Zion's Bank, but I am planning on moving banks soon both to set up a more attractive Roth IRA account, and to get a credit card with attractive benefits.

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    • La Grande, OR
    • 27 Year Old Male
    • Customer for 5+ Years
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